Add and promote free computers

When you reach your GoToMyPC Pro plan's computer limit, you can still add free computers to your account and later upgrade them to paid computers.

Each free computer allows one remote session, after which you can decide to keep that computer in your account. While any user can request a computer upgrade, only account holders can approve the promotion to paid status.

Add free computers to an account

Remember: You can only add free computers after reaching your plan's computer limit.

Sign in to your GoToMyPC account on the computer that you want to add.
At the bottom of the My Computers page, select Add this computer for free.
Select Get started.
Select Install GoToMyPC and wait for the software to download.
Follow the on-screen installation instructions.
In the GoToMyPC Registration window, make sure you enter the email address and password of your account.
The computer is now added to your account as a free device.

Promote free computers as a company manager

Sign in to your Company Manager Account.
On the Manage PCs page, find the computers you want to promote in the Manage Free Pcs section.
Select the computers you want to promote.
Select Promote to plan from the Change Status drop-down menu.
Select Change Status.
Select Upgrade plan at the top of the page.
On the Plan Selection page, update the number of computers as necessary and select the payment plan that best suits your needs, then select Continue.
The selected computers are added to your list of paid computers.

Promote free computers as an account holder

In some cases, you may have available licenses to promote a computer to your account without purchasing new licenses. This generally happens when you first add free computers to your account and then delete paid computers. In this case, do the following:

On the My Computers page, find the computers you want to promote in the Free Computers section.
Select Upgrade to plan.
The free computer is now moved to the Computers List on the My Computers page.

Ask the account holder to promote a free computer

On the My Computers page, find the computers you want to promote in the Free Computers List section.
Select Ask to promote.
The account holder receives an email about your request.

Approve the computer promotion request of a user

Sign in to your Company Manager Account.
On the Home page, select Manage Free Computers.
On the Manage PCs page, scroll down to the Manage Free Pcs section and select the free computers that you want to promote to paid ones.
Select Promote to plan from the Change Status drop-down menu.
Select Change Status.

Start your first remote session to a free computer

On the My Computers page, find the computer you want to connect to in the Free Computers List section.
Select Connect.
Select Use session.
A remote control session starts.

Results: After ending your session, you can promote the free computer to a paid one.

Article last updated: 22 May, 2025

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