GoToMyPC system tray icon disappears on Windows Server OS machines
We have identified an issue with GoToMyPC v11.5.3142 that causes the system tray icon to disappear and connections to fail on Windows Server OS machines.
Solution:
V11.6.3161 resolves this issue. Follow the steps below:
- Uninstall GoToMyPC from the host computer. This article guides you through the uninstallation steps.
- Once you have uninstalled GoToMyPC, you can reinstall V11.6.3161.
Note: You may need to delete the host computer from the account after uninstalling it.
- Log in to your account.
- Select Options next to the host computer.
- Select Remove from this account.
Article last updated: 27 March, 2023
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