LogMeIn support sites no longer support Microsoft's Internet Explorer (IE) browser. Please use a supported browser to ensure all features perform as they should (Chrome / FireFox / Edge).

The GoTo support site no longer supports Safari 15. Please upgrade your browser to Safari 16 (or newer) or switch to a supported browser such as Google Chrome, Mozilla Firefox, or Microsoft Edge.

Remote desktop access made easy. Discover GoToMyPC.

We are currently experiencing an unplanned outage for this product. View Service Status
  • Support
  • Products

    Explore support by product

    GoTo Connect

    All-in-one phone, meeting and messaging software

    GoTo Meeting

    Video and audio meeting software

    GoTo Webinar

    All-in-one webinar and virtual events software

    GoTo Room

    Conference room hardware

    GoTo Training

    Online training software

    OpenVoice

    Audio conferencing software

    Grasshopper

    Lightweight virtual phone system

    join.me

    Video conferencing software

    LogMeIn Resolve

    IT management & support

    LogMeIn Resolve MDM

    Mobile device management

    LogMeIn Pro

    Remote device access

    LogMeIn Central

    Remote monitoring & management

    LogMeIn Rescue

    Remote IT support

    GoToMyPC

    Remote desktop access

    GoToAssist

    Remote support software

    Hamachi

    Hosted VPN service

    RemotelyAnywhere

    On-prem remote access solution
  • Community
  • Service Status
  • Language selector icon Language selector icon
    • English
    • français
    • italiano
    • Deutsch
    • español
    • português
    • Nederlands
  • Contact Support
  • Service Status
  • User Avatar User Avatar
    • Support
    • Contact Support
    • Browse Products
    • Service Status
    • Community
    • Sign in
    • User Avatar
    • My Account
    • Personal Info
    • Sign In & Security
    • Billing Center
    • https://link.goto.com/myaccount-billing
    • My GoTo Connect
    • My Meetings
    • My Webinars
    • My Trainings
    • My Conferences
    • My Resolutions
    • My Mobile Devices
    • My Sessions
    • My Sessions
    • My Incidents
    • Sign out
product logo
Back button image Back
Back button image
product logo

Make GoToMyPC remember your Access Code

The "Don't ask access code again" option in the Enter Access Code window saves your access code in an encrypted form. When you run the next session, GoToMyPC does not ask for the access code again. The function manages expired and changed access codes as well. For security reasons, you can only trust your device if you are required to enter a password at login.

Important: For security reasons, it is important that your access code be different from your account password (which is the password you use to log in to the GoToMyPC website).
Note: This functionality is only available if your client computer is using a password protected Windows profile.

Have GoToMyPC remember your access code

  1. Connect to your host computer.
  2. On the Enter Access Code window, check the Don't ask access code again option.
  3. Click OK. The next time you connect to that host computer, GoToMyPC will not prompt you to enter your access code.

Clear saved access code

  1. Once connected to your host computer, click Tools in the top menu of the viewer.
  2. Click Ask Access Code Again.
  3. The next time you connect to that host computer, you will be prompted with the access code window.
Article last updated: 5 February, 2024
You are viewing the latest version of this article.

Need help?

Contact icon Contact support
Community icon Ask the Community
Video icon Watch videos
  • Language selector icon Language selector icon
    • English
    • français
    • italiano
    • Deutsch
    • español
    • português
    • Nederlands
  • About Us
  • Terms of Service
  • Privacy Policy
  • Trademark
  • Do Not Sell or Share My Personal Info
  • Browse Products
  • Copyright © 2025 GoTo Group, Inc. All rights reserved

Collaboration Products

GoTo Connect

GoTo Meeting

GoTo Webinar

GoTo Training

join.me

Grasshopper

OpenVoice

Remote Solutions Products

GoTo Resolve

Rescue

GoToAssist

Access Products

Pro

Central

GoToMyPC