LogMeIn support sites no longer support Microsoft's Internet Explorer (IE) browser. Please use a supported browser to ensure all features perform as they should (Chrome / FireFox / Edge).

The GoTo support site no longer supports Safari 15. Please upgrade your browser to Safari 16 (or newer) or switch to a supported browser such as Google Chrome, Mozilla Firefox, or Microsoft Edge.

Remote desktop access made easy. Discover GoToMyPC.

We are currently experiencing an unplanned outage for this product. View Service Status
  • Support
  • Products

    Explore support by product

    GoTo Connect

    All-in-one phone, meeting and messaging software

    GoTo Meeting

    Video and audio meeting software

    GoTo Webinar

    All-in-one webinar and virtual events software

    GoTo Room

    Conference room hardware

    GoTo Training

    Online training software

    OpenVoice

    Audio conferencing software

    Grasshopper

    Lightweight virtual phone system

    join.me

    Video conferencing software

    LogMeIn Resolve

    IT management & support

    LogMeIn Resolve MDM

    Mobile device management

    LogMeIn Pro

    Remote device access

    LogMeIn Central

    Remote monitoring & management

    LogMeIn Rescue

    Remote IT support

    GoToMyPC

    Remote desktop access

    GoToAssist

    Remote support software

    Hamachi

    Hosted VPN service

    RemotelyAnywhere

    On-prem remote access solution
  • Community
  • Service Status
  • Language selector icon Language selector icon
    • English
    • français
    • italiano
    • Deutsch
    • español
    • português
    • Nederlands
  • Contact Support
  • Service Status
  • User Avatar User Avatar
    • Support
    • Contact Support
    • Browse Products
    • Service Status
    • Community
    • Sign in
    • User Avatar
    • My Account
    • Personal Info
    • Sign In & Security
    • Billing Center
    • https://link.goto.com/myaccount-billing
    • My GoTo Connect
    • My Meetings
    • My Webinars
    • My Trainings
    • My Conferences
    • My Resolutions
    • My Mobile Devices
    • My Sessions
    • My Sessions
    • My Incidents
    • Sign out
  • Core features
  • Remote Access
product logo
Back button image Back
Back button image
product logo

Remotely access your host computer

Once GoToMyPC is set up on your host Mac or PC, you can access it immediately from almost any other Mac, Windows PC or mobile device that is connected to the internet.

To access your computer using GoToMyPC, do the following:

  • Ensure that your host computer is accessible (turned on and connected to the internet with GoToMyPC running).
  • Be at a separate computer or have a mobile device at hand.
  • Know your email address, password, and access code.
  1. Go to www.gotomypc.com and sign in to your account with your email address and password.
  2. If you have multiple GoToMyPC accounts associated with one email address, choose the account you want to access and select Go.
  3. On the My Computers page, choose the computer you want to access and select Connect.
    Note:
    • If a Mac or PC's status is Offline, you cannot access that host.
    • If you are a GoToMyPC Corporate user and your host is a shared PC that is being accessed by another GoToMyPC user, In Session appears as a connection option. If you choose to connect to a PC while it is in session, the session in progress will be terminated. Keep in mind that the In Session notification is displayed until the first user terminates the connection with the host PC and you refresh your browser.
  4. Select Run, Always, Allow, or Trust to download GoToMyPC Viewer.
  5. When prompted, enter your access code for the host computer and select OK.
    Remember: An access code is unique to each host computer and is different from the account password.

    Result: You are now connected to your host Mac or Windows PC. You can access all your files, applications, and emails as if you were physically there.

Article last updated: 28 March, 2025

Need help?

Contact icon Contact support
Community icon Ask the Community
Video icon Watch videos
  • Language selector icon Language selector icon
    • English
    • français
    • italiano
    • Deutsch
    • español
    • português
    • Nederlands
  • About Us
  • Terms of Service
  • Privacy Policy
  • Trademark
  • Do Not Sell or Share My Personal Info
  • Browse Products
  • Copyright © 2025 GoTo Group, Inc. All rights reserved

Collaboration Products

GoTo Connect

GoTo Meeting

GoTo Webinar

GoTo Training

join.me

Grasshopper

OpenVoice

Remote Solutions Products

GoTo Resolve

Rescue

GoToAssist

Access Products

Pro

Central

GoToMyPC