Contact GoToMyPC Customer Support
The resources below answer most common questions. If you need further help, select Contact Support below to be taken to a form where you can enter your details.
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Ask the Community
View the GoToMyPC Community to ask questions and read relevant posts from our product experts and other GoToMyPC users like you.
Cancellation requests
To cancel your LogMeIn account, or change the auto-renewal status of your account, please select the Contact support option in this article on the right as online cancellation is not currently available. Our team will be happy to help you.
Remember: GoTo has an official no-refund policy, so you will not receive a refund if you want to cancel your subscription before the end of your plan term.
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Get support for other products
If you're looking for help on other GoTo products such as Rescue, GoTo Meeting, or GoTo Connect, visit the GoTo support site.