Contact GoToMyPC Customer Support
The resources below answer most common questions. If you need further help, select Contact Support to be taken to a form where you can enter your details.
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Ask the Community
View the GoToMyPC Community to ask questions and read relevant posts from our product experts and other GoToMyPC users like you.
Cancellation requests
To cancel your LogMeIn account, or change the auto-renewal status of your account, please select the Contact support
option in this article on the right as online cancellation is not currently available. Our team will be happy to help you.
Remember: GoTo has an official no-refund policy, so you will not receive a refund if you want to cancel your subscription before the end of your plan term.
Contact our team
Select
Contact Support to submit a case and receive a phone number. Please have a computer ready for troubleshooting purposes so we are better prepared to help you.
Get support for other products
If you're looking for help on other GoTo products such as Rescue, GoTo Meeting, or GoTo Connect, visit the GoTo support site.