LogMeIn support sites no longer support Microsoft's Internet Explorer (IE) browser. Please use a supported browser to ensure all features perform as they should (Chrome / FireFox / Edge).

The GoTo support site no longer supports Safari 15. Please upgrade your browser to Safari 16 (or newer) or switch to a supported browser such as Google Chrome, Mozilla Firefox, or Microsoft Edge.

Remote desktop access made easy. Discover GoToMyPC.

We are currently experiencing an unplanned outage for this product. View Service Status
  • Support
  • Products

    Explore support by product

    GoTo Connect

    All-in-one phone, meeting and messaging software

    GoTo Meeting

    Video and audio meeting software

    GoTo Webinar

    All-in-one webinar and virtual events software

    GoTo Room

    Conference room hardware

    GoTo Training

    Online training software

    OpenVoice

    Audio conferencing software

    Grasshopper

    Lightweight virtual phone system

    join.me

    Video conferencing software

    LogMeIn Resolve

    IT management & support

    LogMeIn Resolve MDM

    Mobile device management

    LogMeIn Pro

    Remote device access

    LogMeIn Central

    Remote monitoring & management

    LogMeIn Rescue

    Remote IT support

    GoToMyPC

    Remote desktop access

    GoToAssist

    Remote support software

    Hamachi

    Hosted VPN service

    RemotelyAnywhere

    On-prem remote access solution
  • Community
  • Service Status
  • Language selector icon Language selector icon
    • English
    • français
    • italiano
    • Deutsch
    • español
    • português
    • Nederlands
  • Contact Support
  • Service Status
  • User Avatar User Avatar
    • Support
    • Contact Support
    • Browse Products
    • Service Status
    • Community
    • Sign in
    • User Avatar
    • My Account
    • Personal Info
    • Sign In & Security
    • Billing Center
    • https://link.goto.com/myaccount-billing
    • My GoTo Connect
    • My Meetings
    • My Webinars
    • My Trainings
    • My Conferences
    • My Resolutions
    • My Mobile Devices
    • My Sessions
    • My Sessions
    • My Incidents
    • Sign out
  • Core features
  • Keyboard and mouse control
product logo
Back button image Back
Back button image
product logo

Create a desktop shortcut

GoToMyPC and GoToMyPC Pro users can create desktop shortcuts, which allows fast and easy access to their host Windows or Mac computer. This is convenient for users who frequently use the same client computer to connect to the same host computer.

This shortcut will take you directly to the Enter Access Code window, bypassing the usual password login page. If you are a guest user, you cannot create a desktop shortcut. GoToMyPC Corporate users may need to contact their account administrator to enable this feature for them.

Create a desktop shortcut from a Windows or Mac client computer

  1. Connect to your host computer.
  2. In the upper toolbar, select File > Create Shortcut to <computer name>(Windows). (Tools > Create Shortcut to <computer name> on a Mac).
  3. Enter your GoToMyPC account password, select Continue and OK if necessary.
  4. On your client computer, notice a new GoToMyPC icon with thost computer's name! Create a desktop shortcut from a Mac client computer.

Create a web shortcut from a Windows or Mac client computer

  1. Log in at https://www.GoToMyPC.com/members/login.tmpl.
  2. Next to the desired host computer, select Options.
  3. Select Shortcut next to Create a Web short to <computer name>.
  4. Copy the given link and paste it into a browser. Bookmark this page for faster access and connection to GoToMyPC. Create a web shortcut from a Windows or Mac client computer.

Set up the client app on a Windows client computer

Instead of creating a desktop shortcut on Windows, we advise you to use the GoToMyPC client app, which provides a quick and easy way to connect to your host computers. Here is how you can set it up:

  1. Go to get.gotomypc.com
  2. Select Log in in the top right corner.
  3. Log in using your GoToMyPC email address and account password.
  4. If prompted, choose the account you want to access and select Go. This only applies if you have multiple GoToMyPC accounts associated with one email address.
  5. Select Client App in the right-hand menu and download the executable file.
  6. Install the Client App.
  7. Open the Client App.
    Open the client app.
  8. Enter your credentials.
  9. If you are using the Client App for the first time, set up your PIN code that you can use to unlock the app upon inactivity.
    Set up PIN code.
  10. Confirm your PIN code.
    Note: In case you forget your PIN code, or want to reset it, go the Login screen, and verify your credentials.
  11. You can now connect to the computers assigned to your account.
    Connect the computers assigned to your account.
Article last updated: 12 July, 2024

Need help?

Contact icon Contact support
Community icon Ask the Community
Video icon Watch videos
  • Language selector icon Language selector icon
    • English
    • français
    • italiano
    • Deutsch
    • español
    • português
    • Nederlands
  • About Us
  • Terms of Service
  • Privacy Policy
  • Trademark
  • Do Not Sell or Share My Personal Info
  • Browse Products
  • Copyright © 2025 GoTo Group, Inc. All rights reserved

Collaboration Products

GoTo Connect

GoTo Meeting

GoTo Webinar

GoTo Training

join.me

Grasshopper

OpenVoice

Remote Solutions Products

GoTo Resolve

Rescue

GoToAssist

Access Products

Pro

Central

GoToMyPC