In most cases, you need to enter your system password to unlock your computer after you have successfully connected to your Windows or Mac host.

1. Send a Ctrl-Alt-Del key combination to the host computer in one of the following ways:
   • From the Viewer menu, select the Send Ctrl-Alt-Del button.
     
   • Choose Tools and then select Send Ctrl-Alt-Del.
     
2. Enter your Windows ID and password to unlock your Windows PC as you normally would.
   Note: If the Send Ctrl-Alt-Del feature is not working on a Windows 7 host computer, Secure Attention Sequence (SAS) may be disabled. For more information, see Using Send Ctrl+Alt+Delete on your GoToMyPC host computer.