System requirements of GoToMyPC

Review and check to see that you meet the minimum system requirements and that you have the equipment you need before downloading GoToMyPC. Please note that GoToMyPC does not support Chromebooks.

Important: GoToMyPC now provides an updated experience: New GoToMyPC. Choose your current GoToMyPC experience for the applicable information on system requirements.

If you are using GoToMyPC at gotomypc.com, you are on GoToMyPC Classic.
If you are using GoToMyPC at console.gotomypc.com, you are on New GoToMyPC.

GoToMyPC Classic

System requirements for Windows

Operating system	Windows 7 or later
Server	Windows 2008R2 or later
Processor	2.4GHz or more
RAM	2GB or more
Internet	DSL or better
Internet bandwidth	10 Mbps or more
Browser	Internet Explorer (latest version) Mozilla Firefox (latest version) Google Chrome (latest version)
Additional software	JavaScript

System requirements for Mac

Operating system	Mac OS X 10.11 (El Capitan) or later
Processor	2.4GHz Intel processor (Core 2 Duo), M1 or M2 chip
RAM	1GB
Internet	DSL or better
Internet bandwidth	10 Mbps or more
Browser	Safari (latest version) Mozilla Firefox (latest version) Google Chrome (latest version)
Additional software	JavaScript

System requirements for iOS

Devices	iPad 2 or later
	iPhone 5 or later
Operating system	iOS 12 or later
Internet	"Always on" internet connection (WiFi recommended)
Additional software	Free GoToMyPC app from the Apple Store

System requirements for Android

Devices	Android phone or tablet
Operating system	Android 5.0 or higher
Processor	1GHz CPU or higher
Internet	WiFi or cellular 4G/3G connection
Additional software	Free GoToMyPC app from the Google Play Store

New GoToMyPC

Browser limitations

While most browsers can be used for the New GoToMyPC experience, there are some browsers that do not support some of our features. For the best experience, use the latest version of Chrome, Edge, or Opera.

Features that do not work in every browser include:

Keyboard lock API (Keyboard shortcuts)
Managing files (File transfer)
Remote Printing
In-session keyboard shortcuts

The above features do not work with the following browsers:

Firefox
Firefox for Android
Safari
Safari on iOS
WebView on iOS

System requirements for Windows

Operating system	Windows 10 or later
Server	Windows 2008R2 or later
Processor	2.4GHz or more
RAM	2GB or more
Internet	DSL or better
Internet bandwidth	10 Mbps or more
Browser	Internet Explorer (latest version) Mozilla Firefox (latest version) Google Chrome (latest version)
Additional software	JavaScript

System requirements for Mac

Operating system	Mac OS X 10.11 (El Capitan) or later
Processor	2.4GHz Intel processor (Core 2 Duo), M1 or M2 chip
RAM	1GB
Internet	DSL or better
Internet bandwidth	10 Mbps or more
Browser	Safari (latest version) Mozilla Firefox (latest version) Google Chrome (latest version)
Additional software	JavaScript

System requirements for iOS

Devices	iPad 2 or later
	iPhone 5 or later
Operating system	iOS 12 or later
Internet	"Always on" internet connection (WiFi recommended)
Additional software	Free GoToMyPC app from the Apple Store

System requirements for Android

Devices	Android phone or tablet
Operating system	Android 5.0 or higher
Processor	1GHz CPU or higher
Internet	WiFi or cellular 4G/3G connection
Additional software	Free GoToMyPC app from the Google Play Store

Article last updated: 31 October, 2024