About GoToMyPC
GoToMyPC is for individuals who need remote desktop access to 1-20 computers.
It's an easy and secure remote-access solution that enables you to conveniently access email, files, programs and network resources from home or the road. Get unlimited access to your computers no matter where you are.
This help guide contains information for all GoToMyPC user plans including GoToMyPC Personal, GoToMyPC Pro and GoToMyPC Corporate. Some features may not apply to your plan.
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Teleworkers: Work on your office Mac or PC from home, easily and securely, with just an internet connection. |
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Travel: Access and use your Mac or PC, along with your files, from hotels, airports, internet cafes – anywhere with web access. |
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After-Hours Access: Access and use your office desktop, email and other corporate resources after hours from any location connected to the internet. |
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Global Customer Support: Get help any time - day or night - from our customer support team. |
About GoToMyPC pricing
Visit theGoToMyPC Plans and Pricing page for more information on the different GoToMyPC subscription plans.
GoToMyPC glossary
This article explains the key concepts and terms used in GoToMyPC.
Review a helpful list of GoToMyPC terms.
- Access Code
- Your access code is a unique password that you determine when you set up each host Mac or PC. You will use the access code every time you initiate a remote session to a host computer.
- Account Password
- Your account password is what you use to log in to the GoToMyPC website.
- Client Computer
- The client computer is the computer that you will use to access the host Mac or PC. It can be any computer with internet access and a Windows or Java-enabled browser, located anywhere in the world (airport kiosk, internet cafe, hotel, library, etc.). The client is sometimes called the local computer.
- Computer Nickname
- The computer nickname is the name you assign to a host when you are installing GoToMyPC software. Using nicknames helps you identify your computers if you set up more than one for remote access. It can be any name you choose.
- Host Computer, or Host
- The host is the Mac or PC you will want to access from a remote location. You will install the GoToMyPC software on the host Mac or PC. The host computer is a unique and specific computer. The host is sometimes called the remote computer.
- Host Image
- The host image is the picture of the host Mac or PC desktop that appears in the Viewer window.
- One-Time Passwords
- One-Time Passwords offer an additional level of security for users. This feature offers protection against keyboard-sniffer or keystroke-logger software.
- RADIUS
- RADIUS is a two-factor authentication method based on something you know (a password or PIN) and something you have (an authenticator), providing a more robust level of user authentication. RADIUS is available on GoToMyPC Corporate.
- Session
- A session refers to the time when you are remotely connected to your host computer.
- System Tray Icon
- The system tray is located at right end of your taskbar on Windows PCs. The system tray icon represents the status of the GoToMyPC service on PCs and is used to access GoToMyPC preference and setting options. To access system preferences, right-click the system tray icon and select Preferences.
- Viewer
- The Viewer is the window displayed on your client computer in which the host's desktop will appear. The Viewer window has its own title and menu bar.
Status state representations on a Windows PC
Icon | Status |
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GoToMyPC host PC is running and ready for use. |
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GoToMyPC host PC requires authorization before use may begin. |
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GoToMyPC host PC is running but connection is interrupted. |
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GoToMyPC host PC is being accessed in a session. |
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GoToMyPC host PC has screen-blanking enabled while in a session. |