• We fixed an issue where the screen sharing plugin stopped working, making the host computer unavailable.
• Bug fixes and quality improvements.

• We fixed an issue where the Preferences menu was not launching on the host computer when the computer was running macOS 15 Sequoia.
• We fixed the Dekstop Shortcut creation dialog, as it could get stuck as ’in progress’, due to connection issues on macOS.
• We fixed the issue of the Antivirus module showing the incorrect information of being ’expired’.

• The dialog box that appears when the user reinstalls GoToMyPC, asking the user whether they want to re-register the host computer is now available for macOS too.
• We fixed an issue where the installation process for a new version would fail if an earlier version was already installed.
• We fixed an issue where the Antivirus status was shown as ‘expired’ when GoToMyPC was reinstalled.
• This release contains bug fixes and minor updates on the product’s appearance for an improved user experience.

• Fixed an issue when the Sessions Diagnostics window on macOS showed incorrect information on the available memory.
• Bug fixes and quality improvements.

• Fixed an issue when Fast User Switching was used on Windows, which resulted in GoToMyPC closing unexpectedly.
• Reduced the size of the installer package by 67% – it is now faster to download and upgrade to newer versions of GoToMyPC.
• Bug fixes and quality improvements.

• Fixed an issue where the GoToMyPC Remote Viewer on Mac computers did not close automatically at the end of a session.
• Fixed an issue that continuously restarted the GoTo Antivirus (g2avrs.exe) on Windows computers.

• Fixed an issue that caused multiple blank pop-up windows appearing on macOS.

• Fixed an issue where users experienced abrupt disconnections at session starts. These disconnections happened when users signed in from a Windows host, or when screen sharing stopped working due to screen blanking.
• Fixed an issue where users were unable to establish a connection, due to earlier interruptions of their sessions.

• Updated printer driver. We have updated the printer driver of GoToMyPC from NovaPDF v8 to v11 to improve the printer-related performance of GoToMyPC.
• Pop-up window fixes
  • We have fixed an issue where the GoToMyPC Host preference window did not show when it was seleceted from the GoToMyPC preference menu on macOS Ventura.
  • Additionally, we have fixed an issue where the Client App promotion window popped up repeatedly, even when the ’Don’t show me again’ option was selected.
• Fixed an issue where the shared clipboard feature (Preferences>Viewer>Copy/paste between computers) got disabled after each and every session, even if it was enabled by the host.
• Fixed an issue where the Experience Optimizer feature changed the host computer’s screen resolution unexpectedly. From now on, even if another resolution is selected by the Experience optimizer during a session, the original screen resolution is restored once a session is over.

• Added pop up message about client desktop app download.When a remote session ends, GoToMyPC shows a message, that offers users to download the desktop version of GoToMyPC, highlighting its benefits and advantages.
• We have also added a tooltip message to the ’Download client app’ button. The message tells our users that once the download is done, they should check the Download folder of their computer and install the GoToMyPC Client App. The tooltip appears when the user hovers their mouse over the ’Download ClientApp’ button on the download dialog window.
• Added one liner messages for environmental consciousness. To promote green and sustainable work and messaging, GoToMyPC displays messages while opening up a session. For example: ’Thanks for reducing your carbon footprint by connecting remotely!’.
• Bug fixes and quality improvements.

• We have improved the experience of using the screen sharing feature of GoToMyPC on macOS.The clipboard feature is now fully functional, plus we solved issues of blank screens and session interruptions.
• We fixed an issue when GoToMyPC had troubles launching on the latest macOS versions (related to macOS 12, 13).
• This release also introduces minor bug fixes and performance improvements.

• We have improved the Experience Optimizer feature. If there is a new session available on the Client computer’s Viewer, a red dot is now shown on the menu bar. Moreover, we have redesigned the look and feel of the dropdown menus.
• By default, the host computer does not send audio to the client computer’s Viewer. Users can override this setting at any time.

• Updated, more stable payment process for settling GoToMyPC invoices.
• Introduced some bug fixes and performance enhancements.

• The new Connect In Browser feature is introduced in GoToMyPC. This allows users to start remote sessions directly from a web browser, without a need to download a native viewer app. Previously, users could only connect via the "Connect" button, which required downloading the GoToMyPC viewer app on Windows or Mac computers. The new "Connect in Browser" option eliminates this requirement, making it possible to connect from any operating system. Learn more.

• Introduced some minor UI improvements and performance enhancements.

• This release introduced some under the hood improvements.

• Status page alerts of upcoming maintenance events now show time and dates in the UTC time zone.
• Introduced some minor UI improvements.

• Customers on a monthly payment plan can now pause their plan.
• Introduced some minor UI improvements and performance enhancements.

• Users are now able to add additional computers to their list of host computers, when they reach their maximum number of allowed computers. Upon the next initiated session with a freely added computer, users will have the option to purchase a plan that suits their needs, and use the recently added computer again.
• When connecting to a host computer, GoToMyPC now detects if a new update is available for the available host computers.

• Status notifications. Customers are now notified of maintenance announcements in the form of a light yellow banner, that appears on top of their GoToMyPC screen.
• Updated user workflow for customers with expired plans. When they log in to GoToMyPC, customers are now informed if their plan has expired on the My Computers page, and they would have the option to renew their plan on the Plan Selection page.
• Added performance enhancements.

• Change of company name and address.We have updated the name and address of two GoTo entities in our emails, receipts, and invoices.
  • For our US entity: GoTo Technologies USA, LLC; 333 Summer St, 5th floor, Boston, MA 02210-1702
  • For our Ireland entity: GoTo Technologies Ireland Unlimited Company; 77 Sir John Rogerson’s Quay, Block C, Suite 207, Grand Canal Docklands, Dublin 2, D02 VK60, Ireland
• Email notification. Customers now receive an email notification both when pausing their plan, and when resuming to their subscription.
• Pause plan and resume plan buttons. Now with dedicated buttons, the Pause Plan and Resume Plan options are more accessible for our users. You can find it at the My Account > Billing Info > Manage subscriptions section.

• Cancelling subscription is now possible via the GoToMyPC user portal. Users can cancel their current plan at My Account > Billing Info > Manage subscriptions > Cancel my subscription online.
• Pausing the current plan. If users don’t want to cancel their subscription, but they want to take a break from using GoToMyPC, they can choose to do so for either 30, 60, or 90 days. Users can pause their current plan at My Account > Billing Info > Manage subscriptions > Cancel my subscription online. At the Just need to pause your plan? step, select Pause my plan.
• Okta authentication is now available for Single Sign-On login.

• We have updated the One Step Buy page, which now requires users to select a state from a drop down list, if ’India’ is selected as country.
• Fixed an issue, where changes to billing address information by the user did not take effect, and showed incorrect information.
• Introduced some minor UI improvements

• Annual subscription plan with monthly billing is now available for Pro users.
• Fixed a logout issue, where logging out of GoToMyPC did not direct the user to the login page.
• Minor bug fixes.

• Introduced a new annual subscription plan with monthly billing. Users are now able to choose the annual subscription to GoToMyPC with the option to pay month by month. With this plan, users can save 15% compared to our regular Monthly plan.

• Removed the single-tap approval feature of the Last Pass Authenticator. We also updated every text accordingly that mentioned the single-tap approval. The multifactor authentication feature with the Last Pass Authenticator is still functioning with GoToMyPC.
• Fixed a UI issue where text elements of a pop-up window overlapped with other graphic elements, and another issue where the pop-up window changed its size after three minutes of inactivity.

• Enhanced the UI of the Security Center

• This release introduces some under the hood improvements

• Fixed a UI issue where too long messages overlapped with other UI elements

• Enhanced the UI of the Security Center

• Minor UI changes on the website and in the product
• Introducing the Security Center

• Added multiple year subscription options to the subscription page
• Warning message is now displayed to the user when they run out of subscriptions

• Removed the custom pricing option in plan selection pages for members and managers

• Provide additional 2-year subscription plan to Personal and Pro customers
• Minor bug fixes

• Improved the restart service/system feature
• Added a new API to exchange AV status with EP for client app
• Bug fixes related to Mid alignment during auto-renewals
• Changes to receive speed test consent values from EP. C-SAT improvements

• External Admins and Users can now remotely restart GoToMyPC or their host computer(s) via the Access Activity or Computers tab in the application. The feature is supported with the respective LogEvents in the background allowing for a seamless debugging experience
• Added a dialog to the corporate SSO Login page to make the process smoother

• GoToMyPC Internal Administrators can now initiate service or system restarts in bulk by providing the machine keys in a comma-separated format.

• This release introduces some under the hood improvements

This release also introduces some minor changes concerning self-service cancellation and branding updates.