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  • Troubleshooting Remote Printing Issues
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Resolve a "Cannot Print" error

Resolve a "Cannot Print" error

There is a problem with your GoToMyPC printing components. Make sure that your remote printer is online.

To resolve this issue, reinstall GoToMyPC on the host computer as follows:
  1. From your host computer, download the GoToMyPC Installer and uninstall GoToMyPC by selecting Remove GoToMyPC.
  2. When finished, reboot your computer.
  3. Reinstall GoToMyPC using the same installer.
  4. Give your host computer the same nickname and access code.
  5. When notified that you already have a computer registered under your account with the same nickname, select Yes to reassign it.
  6. Connect to your host computer and try printing remotely.
Related Articles:
  • What do I do if I lose connection while setting up a remote printer?
  • Have GoToMyPC recognize the printer driver
  • Resolve a "Document could not be printed" error
  • Troubleshooting remote printing on Dell and Lexmark printers
  • Troubleshoot printing issues
  • What to do if you can't print
  • How do I install printer driver without plugging in my printer?
Article last updated: 17 October, 2022
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