Resolve a "GoToMyPC has encountered a problem and needs to end this session" error
There are two solutions to tackle the "GoToMyPC has encountered a problem and needs to end this session" error message.
Symptom
When connected to a host, you see the following:
GoToMyPC has encountered a problem and needs to end this session.
Solution One: Restart GoToMyPC
- On the host, open the Run window by pressing the Windows logo key + R.
- Type services.msc and press enter. The Services window is displayed.
- In the list of services, right click GoToMyPC and select Restart.
Solution Two: Reinstall GoToMyPC software on the Host
Article last updated: 14 March, 2023
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