• Administration and Troubleshooting
  • Troubleshoot and FAQ
  • Account and Connection Issues
  • Troubleshooting Connection Issues
product logo
Back button image Back
Back button image
product logo

What to do if GoToMyPC is not launching automatically

GoToMyPC is designed to launch automatically whenever the host computer is rebooted unless intentionally disabled from GoToMyPC Preferences. There are, however, a few reasons why GoToMyPC may not start automatically.

If GoToMyPC does not start automatically, please review the following steps to determine whether the issue is caused by a configuration, installation, or possibly a startup conflict.

Confirm GoToMyPC is configured to launch automatically

  1. Select the GoToMyPC icon in the system tray.
  2. Select Preferences.
  3. From the Host tab, confirm that the checkbox for Automatically is selected.
  4. Select OK.
  5. Reboot your computer and confirm GoToMyPC has successfully launched by looking for the in your system tray.

If configured properly but still not launching upon reboot, then reinstall GoToMyPC

  1. To reinstall GoToMyPC, be sure you are physically at the host computer you want to access remotely. Make sure you are logged in with administrative privileges on your host computer.
  2. Select the following link https://www.gotomypc.com/uninstall.tmpl.
  3. Download and run the GoToMyPC Installer.
  4. Select Next.
  5. Select through the installation prompts.
  6. Reboot your computer once the update is complete, and confirm GoToMyPC has successfully launched by looking for the in your system tray.
Article last updated: 14 February, 2025

Need help?

Contact icon Contact support
Community icon Ask the Community
Video icon Watch videos
  • Language selector icon Language selector icon
    • English
    • Français
    • Italiano
    • Deutsch
    • Español
    • Português
    • Nederlands
  • About Us
  • Terms of Service
  • Privacy Policy
  • Trademark
  • Do Not Sell or Share My Personal Info
  • Browse Products
  • Copyright © 2025 GoTo Group, Inc. All rights reserved

Collaboration Products

GoTo Connect

GoTo Meeting

GoTo Webinar

GoTo Training

join.me

Grasshopper

OpenVoice

Remote Solutions Products

GoTo Resolve

Rescue

GoToAssist

Access Products

Pro

Central

GoToMyPC