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Using Remote Sound

The Remote Sound feature allows users to enjoy one-way sound from their host computers to their client devices like your client computer or mobile devices. Adjustments to your in-session sound settings can be made directly from the Viewer window or in your GoToMyPC preferences.

This feature is not available on a Mac. To modify your sound preferences, do the following:

  1. Select the Sound button in the top-right corner of the Viewer window.
  2. Select Sound Settings from the menu.
  3. On the Sound tab, modify your sound settings as desired and select OK.
  4. Select the options that best suit your needs:
    • When My Session Starts
      • Turn Off Sound: Optimizes for performance and turns off Remote Sound.
      • Use Low Quality Sound: Enables lower quality sound for better performance.
      • Use High Quality Sound: Allows you to listen to music on the remote host.
    • Sound Options
      • GoToMyPC will transmit sound from: Select your preferred audio source or let GoToMyPC detect the source automatically.
      • Automatically disable sound if my internet connection is slow: Automatically disables the Remote Sound feature when a slow network connection is detected. If network performance improves, you will need to manually enable Remote Sound.
      • Mute speakers while in-session: Provides in-session privacy. This option is enabled by default.

Results: See our tips for troubleshooting remote sound issues.

Tip: If you are listening to music from your host PC, make sure to stop the music before disconnecting your session. After disconnection, the music will no longer be muted and could be heard by anyone close to your host PC.

Related Articles:
  • Change sound preferences
  • Control sound remotely in New GoToMyPC
  • Remote sound options in the new GoToMyPC environment
Article last updated: 17 October, 2022
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