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What you have to know about the GoToMyPC Client App

The GoToMyPC Client App is a Windows desktop app that lists all the computers added to the user’s account, and lets them connect to their remote computer more seamlessly and faster.

What are the primary user benefits of the GoToMyPC Client App?

The GoToMyPC Client App provides the following benefits:
  • The time to connect is lightning fast.
  • The user experience is much smoother, as users need less interaction to achieve their goals.
  • All computers assigned to your account are listed in the app, so you can connect to them immediately.
  • You can get login support via text or SMS messages.
  • Uncompromised security in the unlikely event of timeouts.

    As opposed to sessions on the website, the Client App does not time out, but gets locked after 15 minutes if left idle, just like a mobile phone. To unlock it, all the user needs to do is enter a four- to six-digit PIN code.

Where can I download the GoToMyPC Client App?

You can download the Client App from here.

Alternatively, you can download it by logging in to your GoToMyPC account, then selecting Client App from the menu, and selecting Download Client App on that page.

Is it safe to keep my sessions active?

The GoToMyPC Client App uses a PIN-based security feature that enhances protection during extended sessions. However, for your safety, we strongly recommend avoiding installation on public computers, such as those in libraries or cafés, to prevent potential security risks. Always remember to log out if you plan to leave your computer unattended for an extended period.

Related Articles:
  • Use the Client app
  • Client app settings
  • Biometric authentication
Article last updated: 24 March, 2025

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