Change your forgotten access code
Your access code resides only on your host computer, and it is never transmitted over the Internet. It is a critical component in the encryption key that is used to keep your host computer secure. For security reasons, GoToMyPC does not have a record of your access code and has no way to provide it to you if you forget it while traveling. Since it cannot be emailed, you must be physically present at the host computer to create a new access code.
If you still experience issues, call us by selecting Contact Support.
Windows
Results: You have successfully changed the access code for your computer.
Mac
Results: You have successfully changed the access code for your computer.
Make GoToMyPC remember your access code
The Don't ask access code again option saves your access code in an encrypted form. When you run the next session, GoToMyPC will not ask for the access code again.
The function manages expired and changed access codes as well. For security reasons, you can only trust your device if you are required to enter a password at sign-in.Have GoToMyPC remember your access code
Results: The next time you connect to that host computer, GoToMyPC will not prompt you to enter your access code.
Clear saved access code
- Once connected to your host computer, select Tools in the top menu of the viewer.
- Select Ask Access Code Again.
Results: The next time you connect to that host computer, you will be prompted with the access code window.